Thanks, Michael Neuschafer PC Support Specialist National Stores Inc. (310) 436 - 2150
-----Original Message----- From: Ruslan Zakirov [mailto:[email protected]] Sent: Monday, March 01, 2010 12:39 PM To: Michael Neuschafer Cc: [email protected] Subject: Re: [rt-users] Query Builder not showing result - Email found in subject You need: (Queue = 'Help Desk Corp.' OR Queue = 'Projects - Corp.') AND Created > '2010-02-14' AND Created < '2010-03-02' On Mon, Mar 1, 2010 at 11:05 PM, Michael Neuschafer <[email protected]> wrote: > I am having a problem with query builder showing result for 2 queues. I > want to see ticket created for 2 queues and I get nothing. Below is the > example search. Why is it showing no result? And when I change the > aggregator to OR it shows all ticket created even outside of the date > ranges. > > > > Queue = 'Help Desk Corp.' AND Queue = 'Projects - Corp.' AND Created > > '2010-02-14' AND Created < '2010-03-02' > > > > Michael Neuschafer > > PC Support Specialist > > National Stores Inc. > > (310) 436 - 2150 > > > > E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any > attachments are intended solely for the addressee (s) and may contain > confidential and/or legally privileged information. If you are not the > intended recipient of this message or if this message has been addressed to > you in error, please immediately alert the sender by reply e-mail and then > delete this message and any attachments. If you are not the intended > recipient, you are notified that any use, dissemination, distribution, > copying, or storage of this message or any attachment is strictly > prohibited. > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee (s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
