On Sat, Mar 20, 2010 at 5:59 AM, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
<[email protected]> wrote:
Check out procmail, this is what you are looking for!
Torsten
Tortsen,
Thanks for pointing me into the right direction with procmail. Here's the
solution that I came up with (hopefully it will be helpful to someone else).
/etc/procmailrc
# Set Variables
SHELL=/bin/sh
LOGFILE=/var/log/procmail.log
LOG="--- Logging ${LOGFILE} for ${LOGNAME}---\n "
VERBOSE=yes
RT_MAILGATE="/opt/rt3/bin/rt-mailgate"
RT_URI="http://192.168.0.29/ticket";
LOGABSTRACT=no
# ABC
:0
* ^From: [email protected]
|/usr/bin/perl $RT_MAILGATE --queue "abc's Office" --action correspond --url
$RT_URI
# JKL
:0
* ^From: [email protected]
|/usr/bin/perl $RT_MAILGATE --queue "JKL" --action correspond --url $RT_URI
# XYZ
:0
* ^From: [email protected]
|/usr/bin/perl $RT_MAILGATE --queue "XYZ" --action correspond --url $RT_URI
# All others
:0
* !^From: [email protected]|[email protected]|[email protected]
|/usr/bin/perl $RT_MAILGATE --queue "External Users" --action correspond
--url $RT_URI
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