On Mon, Mar 29, 2010 at 06:50:27PM -0400, Jeff Blaine wrote:
> Just sharing. This is how I disabled editing of certain custom
> fields via the web UI.
>
> Part 1: Make the word READONLY appear in your custom field's
> description.
>
> Part 2: Edit share/html/Tickets/Elements/EditCustomFields
> (or whatever proper 'local' file :)) to look like this
> for the "table row" block.
Why just not grant the users in question the "Modify Custom Fields" right?
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