On 3/29/2010 7:04 PM, Jesse Vincent wrote:
On Mon, Mar 29, 2010 at 06:50:27PM -0400, Jeff Blaine wrote:
Just sharing. This is how I disabled editing of certain custom
fields via the web UI.
Part 1: Make the word READONLY appear in your custom field's
description.
Part 2: Edit share/html/Tickets/Elements/EditCustomFields
(or whatever proper 'local' file :)) to look like this
for the "table row" block.
Why just not grant the users in question the "Modify Custom Fields" right?
Sadly, I knew about that, and had tested it to work just hours
before posting this. In those few hours I ended up in
share/html/Tickets/Elements/EditCustomFields to add the
display of $CustomField->Description information for the
viewer. I got sidetracked in that file and implemented
something I had already found a solution to.
More sadly, I posted it publicly :)
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