On Wed, Mar 31, 2010 at 11:06:19AM +0200, Richard Pijnenburg wrote: > I've got a maybe strange question for the custom fields. > > I have 1 custom field with the user details of our customer with his > Customer Number. > > Now I would like to populate a custom field dropdown menu with data from > an external source. > > This external source needs that Customer number to get his products. > > This way the customer can select his product where he has a question about.
Sounds like you may want docs/creating_external_custom_fields.pod But be careful changing the set of values per-requestor/ticket, you may get some weird interactions when one of your privileged users is searching -kevin
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