I received a query from one of our users who is seeing tickets backing up in their queue because they are not able to handle the volume at present and he is wondering if there is a point where that volume will adversely impact the perforance of RT. I'm thinking that number must be very large, but I'm wondering if anyone has any more concrete experience.
Thanks, John ------------------------------------------------------------------------------- John Hascall, j...@iastate.edu Team Lead, NIADS (Network Infrastructure, Authentication & Directory Services) IT Services, The Iowa State University of Science and Technology Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
