Dear List,
i need some help or Ideas about Approvals of RT. I have to create a huge
workflow with several approvals needed.
i know already, that i can start several approvals within one template, i also
know, that this templates can have perl code inside, but i'm not sure at the
moment about the best way to create something like this:
Scrip: OnCreate -> CreateTickets -> Template:Approval
Template should look like this:
if fieldA = xyz {
Approval 1
if fieldB = abc {
Approval 2
} else if fieldC =123 {
Approval 3
}
}
So i need some logic inside this approvals, my question:
Is this doable inside the template part or is it better to put the logic inside
a scrip and fire from the scrip several templates?
Torsten
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.),
Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark
Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen,
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Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat:
Klaus-Michael Kuehne
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