Check your RT_SiteConfig.pm for values like WebBaseURL. May be you should add slash to URL.
-- Vitaly. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Paul Waterstraat Sent: Friday, April 16, 2010 4:45 AM To: [email protected] Cc: [email protected] Subject: [rt-users] New installation: clicking Update Ticket generates a bad URL When I Comment or Reply to a ticket in RT 3.8.7, enter a message, and then hit the Update Ticket button, an apparently bad URL is generated. E.g.: http://request.geology.ucdavis.eduticket/Display.html? id=2&results=bd10...[stuff deleted] My RT site is: http://request.geology.ucdavis.edu If I modify the portion ".eduticket/" to ".edu/Ticket/" in the URL bar then I am taken to a: Results o Message recorded page. So, why no slash "/" and a lowercase "t" instead of uppercase "T" in Ticket? If I leave the Message area blank, I get taken to a working URL: http://request.geology.ucdavis.edu/Ticket/Update.html - Paul. --- --- system config (abbreviated) RT v3.8.7 Perl v5.8.8 under linux # THE WEBSERVER: Set($WebPath , ""); Set($WebBaseURL , "http://request.geology.ucdavis.edu";); Set($WebURL , "http://request.geology.ucdavis.edu";); ----- Browser: same result in Safari (Mac) v4.0.5, and Firefox (Mac) v3.6.3 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
