Re: [rt-users] No mail in the creation of a ticket

Wed, 28 Apr 2010 03:07:24 -0700

============ RT_SiteConfig.pm =============
...

# By default, RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1

Set($NotifyActor, 0);

==================================================

Best regards


Le 28/04/2010 11:54, josé fernandez a écrit :
Hello

when a ticket is created via an email in RT, an email is sent automatically, but if the user creates a ticket from the interface of RT were not receiving email automatically and therefore we do not know that a ticket has been created and I do not understand why.

Ideas?
Thank you 


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