Machiel Richards wrote: > Hi Guys > > > > We are currently using RT-3.8.5 on linux using MySQL as the database. > > > > Some tickets were created with a new staff member added to the cc > via email address. > > > > When trying to create this user now, however, we get the error: > User could not be created – email already in use.
Find the user in the DB that already has that address and change it. -- Kind Regards, __________________________________________________ Mike Peachey, IT Systems Administrator Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
