Bill, What type of transactions and who is initiating them? Is NotifyActor turned on or off?
Kenn LBNL On Tue, May 25, 2010 at 4:17 PM, Bill Danforth <[email protected]>wrote: > Hello all, > > > > I have a small issue with RT and the sending of emails. First my system: > > Current setup: > > > > OS: FreeBSD 8.0 > > DB: MySQL 5.0.86 > > PHP: 5.2.11 > > Perl: 5.8.9 > > RT: 3.8.4 > > > > I have configured sending of email only using ssmtp in place of sendmail. > Sending of emails from > > other apps and manually (via the “mail –v” command) works A-OK. Sending > from RT works > > just so-so. The current issue that I am trying to figure out is that RT > will not send me or my > > boss (the IT Manager) emails. As of now, it seems to send everything else I > expect it to be > > sending, just not to my boss or myself. The message that appears in the > log is: > > > > <my-email-address> appears to point to this RT instance. Skipping (/usr/ > > local/lib/perl5/site_perl/5.8.9/RT/Action/SendEmail.pm:824) > > <my-bosses-email-addr> appears to point to this RT instance. Skipping > (/usr/ > > local/lib/perl5/site_perl/5.8.9/RT/Action/SendEmail.pm:824) > > > > I know this should be very simple to resolve, but for the life of me, I > can't find it. > > > > Does anyone have any suggestions on where I should look to fix? > > > > Many thanks in advance, > > Bill Danforth > > > > * **Bill Danforth* > > IT Systems Administrator > > [email protected] > > > > Stockton, CA 95202 > > Phone > > Fax > > > > > > ------------------------------ > > CONFIDENTIALITY NOTICE: > > This e-mail and any attached document(s) are intended only for the use of > the individual or entity to whom or to which it is addressed and may contain > information that is privileged, confidential, proprietary, trade secret and > exempt from disclosure. If the reader(s) of this message is not the intended > recipient(s) or an employee or agent responsible for delivering the message > to the intended recipient(s), you are hereby notified that any > dissemination, distribution, or reproduction of this communication is > strictly prohibited. If you have received this communication in error, > please notify us immediately and destroy the original message and any > attachment(s). > > > ------------------------------ > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
