Good evening, I have a group of users that have full access to all queues on the system. However, we have on queue that this group should be able to open a ticket in but they should not be able to see the tickets in the new tickets. Any suggestions as to how this can be done? Thanks.
--Dale --------------------------------------- Dale Poulter Automation Coordinator Library Information Technology Services Vanderbilt University 419 21st Avenue South, Room 812 Nashville, TN 37203-2427 (615)343-5388 (615)343-8834 (fax) (615)207-9705 (cell) [email protected]<mailto:[email protected]>
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