All,
I have a scrip that updates the subj line. I do not want this change noted in
history.
I am using RecordTransaction 0 in other scrips and they are working fine. Just
not in this one.
Any thoughts?
--- Truncated Custom Action cleanup code --
my $csubj = $self->TicketObj->Subject;
$csubj =~ s/^\(.*\)//;
my ( $st, $msg ) = $self->TicketObj->SetSubject ("\($cftype - $cfphone\)
$csubj", RecordTransaction => 0);
unless ( $st ) {
$RT::Logger->error("Coudln't change Subj: $msg");
return 0;
}
--- Truncated --
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