On Tue, Jun 22, 2010 at 01:08:26PM -0700, Jonathan Rummel wrote: > > I have a scrip in place that creates 4 child tickets in queue B upon creation > of a ticket (the parent) in queue A. Is there a way for the parent to check > the status of the child tickets and automatically resolve itself when the > last of the child tickets is resolved?
Logically, you want to resolve the parent in the On Resolve clause of the last child. I thought there was a resolve parent scrip on the wiki, but I may be wrong. -kevin
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