Horst, What are the differences in you RT_Config and RT_SiteConfig.pm files?
Kenn LBNL On Wed, Jun 30, 2010 at 7:32 AM, Horst Kriegers <[email protected]>wrote: > Hi, > > Suze Linux 2.6.16 > RT 3.6.6 > Apache 2.2.6 > MySQL 5.1.45 > > We have 2 instances of RT: > - DEV for development > - PRD for production > > > A query created in RT's Query Builder on the DEV environment works fine. > By creating the same query on the PRD environment froze until timeout > appear. > > I've tried to connect the RT DEV to MySQL PRD, all works fine. > I've tried to connect the RT PRD to MySQL DEV, it froze. > I've tried to compare the both RT's directory content, all seems to be > identical. > > > How can I solve this problèm ? > > > Many thanks in advance. > Horst > > > > _______________________________________________________________________ > > Le contenu de ce courriel est uniquement réservé à la personne ou > l'organisme à qui il est destiné. Si vous n'êtes pas le destinataire prévu, > veuillez nous en informer au plus vite et détruire le présent courriel. Dans > ce cas, il ne vous est pas permis de copier ce courriel, de le distribuer ou > de l'utiliser de quelque manière que ce soit. > > _______________________________________________________________________ > > The content of this e-mail is intended only and solely for the use of the > named recipient or organisation. If you are not the named recipient, please > inform us immediately and delete the present e-mail. In this case, you are > nor allowed to copy, distribute or use this e-mail in any way. > > _______________________________________________________________________ > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
