I normally do - I think I must have changed this one early on in the process before I got used to altering RT_SiteConfig.pm.
So the problem still stands - I'm surprised no-one else has seen this before, unless not many people use Batch? Justin ------------------------------------------------- Justin Hayes OpenBet Support Manager justin.ha...@openbet.com On 13 Jul 2010, at 19:36, Kenneth Crocker wrote: > Justin, > > Yep. But I'd make the change in RT_SiteConfig.pm. I like to leave original > files/info alone in case I ever need to reference an original setting, etc. > RT will automatically override the setting from the RT_SiteConfig.pm file. > > Kenn > LBNL > > On Tue, Jul 13, 2010 at 8:59 AM, Justin Hayes <justin.ha...@openbet.com> > wrote: > Is that this one Kenn? > > RT_Config.pm:Set($UseTransactionBatch, 1); > > Cheers, > > Justin > > ------------------------------------------------- > Justin Hayes > OpenBet Support Manager > justin.ha...@openbet.com > > On 13 Jul 2010, at 16:52, Kenneth Crocker wrote: > >> Justin, >> >> I hate to ask, but did you make sure your configuration setting is for Batch? >> >> Kenn >> LBNL >> >> On Tue, Jul 13, 2010 at 8:03 AM, Justin Hayes <justin.ha...@openbet.com> >> wrote: >> I've noticed that the 'Scrips and Recipients' section of the Ticket update >> page doesn't pick up scrips that are TransactionBatch. Only >> TransactionCreate ones are shown. >> >> I use TransactionBatch a lot of the time (I'm seem to remember their being >> good reasons for this) and so I can't actually see who's going to be sent >> mails. >> >> Does anyone know if this is a known bug/issue or deliberate? I've not found >> anything on the wiki.... >> >> Thanks, >> >> Justin >> >> ------------------------------------------------- >> Justin Hayes >> OpenBet Support Manager >> justin.ha...@openbet.com >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
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