Hello again, I think I found the problem with logging in to the web portal, but 
I do not know how to fix it. We tried the default root/password credentials and 
every other permutation with the database user/password created in 
RT_SiteConfig.pm, but we still couldn't log in. After checking the MySQL 
databases, we discovered the the user database was empty, no superuser, no 
nothing. How can we manually add the root/password superuser to the MySQL table 
so that we can log into the system?

Thanks,

Max Bern



      
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