Max, I just followed these instructions(but instead of doing the packaged 3.6, I did the manual 3.8.8 install), and they worked fine, with some minor troubleshooting throughout...
http://wiki.bestpractical.com/view/CentOS5InstallGuide Some things that I had to do that weren't in the manual, was a few perl-XXX installs using yum(I don't recall exactly what). If you do the 3.8.8 install with mysql, when you are doing the CPAN stuff referenced in http://www.ptitov.net/2008/07/request-tracker-installation-o.html you have to look at the dependencies that CPAN says is missing, then I just yum installed those(that's the perl-XXX where XXX was the rest of the name). Also at the bottom of the page, I had to tinker with the way I set my apache config to load RT... other than those few steps that aren't mentioned, the guide is pretty damn good. Good luck! Mike. On Fri, Jul 23, 2010 at 2:52 AM, Joop <[email protected]> wrote: > Max Bern wrote: > > I think the reason why the 'make' commands do not work to install 3.8.8 > is that CentOS doesn't use that command. The big problem here is that we are > trying to install RT on a remote CentOS box with only the terminal to work > with. We have been trying to install RT on this box for the entire week, > have gotten nothing but problems, and now we are hopelessly confused. If > someone could point me to an install tutorial for CentOS5 and RT 3.8.8 it > would make my week. > > As Thomas already told you need to get started by downloading the source > tar.gz from bestpractical.com > Then you'll need to make sure that you have a working compiler (gcc) + > assorted utilities to compile all needed modules (make and friends). A > normal Centos install should these have installed but you can check with: > yum info gcc make binutils > The output is info per package and the line with Repo in it should read > 'Installed' and maybe there is also a Repo: base then that means there is a > update available in the repository 'base'. > > Then read the README again and start. > cd into the unpacked source directory > Make sure you add the correct parameters to you're configure command, do: > ./configure --help to see all possibilities > fix any problems spotted by configure if needed. > make testdeps > ( this will spit out a whole set of missing perl modules) > fix this with: make fixdeps > This will pull in all needed CPAN modules BUT beware that for some perl > modules you'll need to have the underlying developer headers and libraries > so install those with yum install abc-devel if needed. One example is GD. > If all goes well you'll end up with all modules installed. > Edit /opt/rt3/etc/RT_SiteConfig.pm to your needs > Edit httpd.conf to your needs > start httpd, login to RT > > Thats about how I do it myself (using Centos5 and RT and Oracle) > > Regards, > > Joop > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: (807) 766-7331 Email: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
