Hi Torsten, you have to extend the ticket columnmap to get the link into the search result.
-chris Am 02.08.2010 19:42, schrieb Torsten Brumm: > Hi RT Users, > i have a question regarding CustomFields of Type Upload On File. If i > create a query and at the output i let display RT the Content of this > Field, i get a the Name of the Attached File, so far so good. > > But now i like to direct link this as downloadable link, is there any > way to do this? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
