On Fri, Sep 03, 2010 at 03:10:46PM -0400, charlie wrote: > How would I include a link to a newly created ticket in the email text > that is sent to requestors? >
Add something like this:
<URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}>
in Configuration->Global->Template->Autoreply
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