On Fri, 2010-09-03 at 21:16 +0200, Emmanuel Lacour wrote:
> On Fri, Sep 03, 2010 at 03:10:46PM -0400, charlie wrote:
> > How would I include a link to a newly created ticket in the email text
> > that is sent to requestors?
> >
>
>
> Add something like this:
>
> <URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}>
>
> in Configuration->Global->Template->Autoreply
>
You can tell I'm new. :-)
Thanks to all, this is just what I was looking for.
--
Charlie Farinella
Appropriate Solutions, Inc.
603.924.6079
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
