I am trying to create a second RT-3.6.3 instance on an RHEL4 server.
The server is fully into production mode for the original instance (which
has been working fine for quite some time).
I have a separate installation for the second RT-3.6.3 instance and it
seems to be working fine in all respects, except one. I would like mail
from the second RT instance to appear to come from a different server name.
However, the Reply-To address is being overridden by the Masquerade from
Sendmail and therefore appears to come from the same server as the original
instance.
I had to configure Sendmail to Masquerade the envelope and the entire domain
as a fixed name in order to compensate for some poor legacy decisions.
However, this level of rigidity is now a problem for me.
Can someone here recommend another way to configure RT or Sendmail to achieve
my end goal?
--phess
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
