I had to re-type part of the code to post it to the mailing list and the $Transaction / $transaction came from there, it is actually fine in the custom condition:

my $Transaction = $self->TransactionObj;

return($Transaction->Type eq "Set" && $Transaction->Field eq "Queue" && $Transaction->OldValue eq "queuename");

It could had been a nice find though..

My error logs do not show anything relevant, no compilation errors or anything.

> David,
>
> Maybe it's just the way the typing looks, but it looks like you defined my > $Transaction with a capitol "T", but when you specify it in the code, it has
> a lowercase "t". This might cause a problem. What did you see in your log
> file?
>
> Kenn
> LBNL

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