I had to re-type part of the code to post it to the mailing list and
the $Transaction / $transaction came from there, it is actually fine in
the custom condition:
my $Transaction = $self->TransactionObj;
return($Transaction->Type eq "Set" && $Transaction->Field eq "Queue" &&
$Transaction->OldValue eq "queuename");
It could had been a nice find though..
My error logs do not show anything relevant, no compilation errors or
anything.
> David,
>
> Maybe it's just the way the typing looks, but it looks like you
defined my
> $Transaction with a capitol "T", but when you specify it in the code,
it has
> a lowercase "t". This might cause a problem. What did you see in your log
> file?
>
> Kenn
> LBNL
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