Hello, I've been having problems with people that send emails into RT from Outlook 2007 or 2010. If they reply to a message it keeps adding blank lines, overtime there are extremely large gaps in the email thread. I searched around on Google and found this thread http://www.gossamer-threads.com/lists/rt/users/94042 which mentions the problem. I followed Jesse's advice and copied the latest EmailParser.pm from git 3.8-trunk to /opt/rt3/lib/RT/EmailParser.pm however blank lines keep getting added to the messages.
I have cleaned the mason cache as well as restarting postfix and apache. Thanks for the help. Dustin
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
