Hi Dustin, here are the two commits for this bug: http://github.com/bestpractical/rt/commit/58dfb2bbe12cf3979ae1682842af2407cbbbdf78
http://github.com/bestpractical/rt/commit/73756bbb6ce3e925713b03d783847f1f2f3db3c6 This only works if the mail from outlook contains the X-Mailer header with the right values. -Chris Am 22.09.2010 18:01, schrieb Dustin Berube: > Hello, > > I've been having problems with people that send emails into RT from > Outlook 2007 or 2010. If they reply to a message it keeps adding blank > lines, overtime there are extremely large gaps in the email thread. I > searched around on Google and found this thread > http://www.gossamer-threads.com/lists/rt/users/94042 which mentions the > problem. I followed Jesse's advice and copied the latest EmailParser.pm > from git 3.8-trunk to /opt/rt3/lib/RT/EmailParser.pm however blank lines > keep getting added to the messages. > > I have cleaned the mason cache as well as restarting postfix and apache. > > Thanks for the help. > Dustin RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
