Running 3.8.6

I want my users to be able to assign tickets to themselves (or "take" tickets). 
 
However, I do not want to allow users to change the status of a ticket unless 
it 
is assigned to them.  Is there a way/scrip to do this?

Thanks.


      

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

Reply via email to