Hi. LastUpdated > x means updated since x. < means updated before x. So LastUpdated < '15 days ago' is probably what you need and means tickets that are not touched last 15 days.
Regards, Ruslan. From phone. 2010 10 11 20:49 пользователь "Kenneth Crocker" <kfcroc...@lbl.gov> написал: > Matthew, > > Opps. Acutally that's LastUpdated > '14 days ago'. > > Kenn > LBNL > > On Mon, Oct 11, 2010 at 9:48 AM, Kenneth Crocker <kfcroc...@lbl.gov> wrote: > >> Matthew, >> >> We use "LastUpdated > '15 days ago' and it works fine. Every ticket updated >> 15 or more days ago gets in the report. Are there other criteria you forgot >> to mention? >> >> Kenn >> LBNL >> >> >> On Mon, Oct 11, 2010 at 2:27 AM, Raed El-Hames <raed.el-ha...@vialtus.com >wrote: >> >>> Matthew; >>> >>> I 've used: >>> LastUpdated = '15 days ago' >>> >>> And it always worked for me. >>> >>> Regards; >>> Roy >>> >>> > -----Original Message----- >>> > From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- >>> > boun...@lists.bestpractical.com] On Behalf Of Mathew Snyder >>> > Sent: 11 October 2010 03:23 >>> > To: RT Users >>> > Subject: [rt-users] LastUpdated x days ago >>> > >>> > I'm trying to write a script that will check for tickets last updated >>> > 15 days ago. I'm using the FromSQL method. As far as I can tell, it >>> > doesn't like the '-15 days' or '15 days ago' options. If I use either >>> > one every ticket in the queue I'm searching in is returned. Am I >>> > doomed to perform a separate comparison for tickets last updated >>> > 1296000000 miliseconds ago or is there a more succinct way to do this? >>> > >>> > -Mathew >>> > >>> > RT Training in Washington DC, USA on Oct 25 & 26 2010 >>> > Last one this year -- Learn how to get the most out of RT! >>> >>> RT Training in Washington DC, USA on Oct 25 & 26 2010 >>> Last one this year -- Learn how to get the most out of RT! >>> >> >>
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!