On Tue, Oct 19, 2010 at 07:15:29AM -0700, Miroslav Horvath wrote: > > Hello > > We are using RT 3.8.4. > > When someone uses the Forward button within tickets, he can send the info to > some emails. But this information is not written in the ticket history, so > we don't know that this thing happen. > > Is there some configuration, that this info will be also visible as a single > line within history in tickets ? > > something like: ............ Forwarded message to [email protected]
http://issues.bestpractical.com/Ticket/Display.html?id=12883 -kevin
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