Hi Nick,
I'm not an expert myself but could you please paste the relevant bit of
the logs? It might help other users understanding the problem.
We use a similar configuration, but with fallback on mySql rather than
another ldap server and it works without any other parameter.
Giuseppe
On 02/11/10 23:02, Nick Kartsioukas wrote:
We have RT set up to check 3 AD servers...the theory is that if one is
down, it will try the next one. Unfortunately this does not seem to be
the case...if the first AD server isn't responding to LDAP queries, the
login just fails. Attached is the section of our config file relating
to ExternalAuth. Any ideas why it's failing after just one attempt, or
is that how the ExternalAuth extension is supposed to work?
--
____________________________________
Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE
Email: [email protected]
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583
