You also need to see what is in the @INC of your running RT process. print join "\n", @INC, '';
Josh Narins Director of Application Development SeniorBridge 845 Third Ave 7th Floor New York, NY 10022 Tel: (212) 994-6194 Fax: (212) 994-4260 Mobile: (917) 488-6248 [email protected] seniorbridge.com<http://www.seniorbridge.com/> [http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif] ________________________________ SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you. From: [email protected] [mailto:[email protected]] On Behalf Of Alex Moran Sent: Thursday, November 18, 2010 3:07 PM To: Ruslan Zakirov Cc: [email protected] Subject: Re: [rt-users] Can't locate Log/Dispatch.pm in @INC Thanks for responding. Here are the locations of all the Dispatch.pm files on my server: /Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/lib/Log/Dispatch.pm /Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/blib/lib/Log/Dispatch.pm /opt/local/lib/perl5/site_perl/5.8.9/Log/Dispatch.pm /Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/lib/Log/Dispatch.pm /Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/blib/lib/Log/Dispatch.pm /Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/lib/Log/Dispatch.pm /Users/myuser/Library/Application Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/blib/lib/Log/Dispatch.pm If it is a permission problem what should it's permissions be? ls /opt/local/lib/perl5/site_perl/5.8.9/Log/ says: -r--r--r-- root:admin Dispatch.pm Thanks, Alex On Thu, Nov 18, 2010 at 1:14 AM, Ruslan Zakirov <[email protected]<mailto:[email protected]>> wrote: Hi, You either have permissions problems or two perls and server using one and you testing another. Are you sure Log/Dispatch.pm is in one of those dirs? On Thu, Nov 18, 2010 at 3:33 AM, Alex Moran <[email protected]<mailto:[email protected]>> wrote: > I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went > smooth enough, but when I edited the VirtualHost entry > in /etc/apache2/sites/0000_any_80_.conf and added the line "PerlRequire > /opt/rt3/bin/webmux.pl<http://webmux.pl>" Apache would crash at startup. > > Here is the error from the WebServer error log: > > Can't locate Log/Dispatch.pm in @INC (@INC contains: > /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /Library/Perl/Updates/5.10.0 > /System/Library/Perl/5.10.0/darwin-thread-multi-2level > /System/Library/Perl/5.10.0 /Library/Perl/5.10.0/darwin-thread-multi-2level > /Library/Perl/5.10.0 /Network/Library/Perl/5.10.0/darwin-thread-multi-2level > /Network/Library/Perl/5.10.0 /Network/Library/Perl > /System/Library/Perl/Extras/5.10.0/darwin-thread-multi-2level > /System/Library/Perl/Extras/5.10.0 . /usr) > > at /opt/rt3/bin/../lib/RT.pm line 222. > > BEGIN failed--compilation aborted at /opt/rt3/bin/../lib/RT.pm line 222. > > Compilation failed in require at /opt/rt3/bin/webmux.pl<http://webmux.pl> > line 136. > > Compilation failed in require at (eval 2) line 1. > > Can't load Perl file: /opt/rt3/bin/webmux.pl<http://webmux.pl> for server > testserver.com:0<http://testserver.com:0>, > exiting... > > I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says: > > use Log::Dispatch 1.6; > > But CPAN says my Log::Dispatch version is 2.27. > > Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch but > I couldn't see any way of doing that with CPAN. When I comment out the > PerlRequire line ReportTracker says I haven't configured mod_perl or fastcgi > properly. > > Thanks, > > Alex -- Best regards, Ruslan.
