It works now. I removed a bunch of packages that were installed with MacPorts. When I checked for dependencies a bunch were reported missing that had not been missing before. I installed them through CPAN and now RT loads.
On Thu, Nov 18, 2010 at 12:33 PM, Josh Narins <[email protected]>wrote: > You also need to see what is in the @INC of your running RT process. > > > > print join "\n", @INC, ''; > > > > > > > *Josh Narins* > > Director of Application Development > SeniorBridge > 845 Third Ave > 7th Floor > New York, NY 10022 > Tel: (212) 994-6194 > Fax: (212) 994-4260 > Mobile: (917) 488-6248 > [email protected] > seniorbridge.com <http://www.seniorbridge.com/> > > [image: SeniorBridge] > > ------------------------------ > *SeniorBridge Statement of Confidentiality:* The contents of this email > message are intended for the exclusive use of the addressee(s) and may > contain confidential or privileged information. Any dissemination, > distribution or copying of this email by an unintended or mistaken recipient > is strictly prohibited. In said event, kindly reply to the sender and > destroy all entries of this message and any attachments from your system. > Thank you. > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Alex Moran > *Sent:* Thursday, November 18, 2010 3:07 PM > *To:* Ruslan Zakirov > *Cc:* [email protected] > *Subject:* Re: [rt-users] Can't locate Log/Dispatch.pm in @INC > > > > Thanks for responding. Here are the locations of all the Dispatch.pm files > on my server: > > > > /Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/lib/Log/Dispatch.pm > > /Users/myuser/.cpan/build/Log-Dispatch-2.27-So36hB/blib/lib/Log/Dispatch.pm > > /opt/local/lib/perl5/site_perl/5.8.9/Log/Dispatch.pm > > /Users/myuser/Library/Application > Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/lib/Log/Dispatch.pm > > /Users/myuser/Library/Application > Support/.cpan/build/Log-Dispatch-2.27-rmVcKn/blib/lib/Log/Dispatch.pm > > /Users/myuser/Library/Application > Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/lib/Log/Dispatch.pm > > /Users/myuser/Library/Application > Support/.cpan/build/Log-Dispatch-2.27-AQZxLe/blib/lib/Log/Dispatch.pm > > > > If it is a permission problem what should it's permissions be? > ls /opt/local/lib/perl5/site_perl/5.8.9/Log/ says: > > -r--r--r-- root:admin Dispatch.pm > > > > Thanks, > > Alex > > > > > > > > On Thu, Nov 18, 2010 at 1:14 AM, Ruslan Zakirov <[email protected]> > wrote: > > Hi, > > You either have permissions problems or two perls and server using one > and you testing another. > > Are you sure Log/Dispatch.pm is in one of those dirs? > > > On Thu, Nov 18, 2010 at 3:33 AM, Alex Moran <[email protected]> wrote: > > I just installed rt-3.8.8 on Mac OS X Server 10.6.5. Installation went > > smooth enough, but when I edited the VirtualHost entry > > in /etc/apache2/sites/0000_any_80_.conf and added the line "PerlRequire > > /opt/rt3/bin/webmux.pl" Apache would crash at startup. > > > > Here is the error from the WebServer error log: > > > > Can't locate Log/Dispatch.pm in @INC (@INC contains: > > /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib > /Library/Perl/Updates/5.10.0 > > /System/Library/Perl/5.10.0/darwin-thread-multi-2level > > /System/Library/Perl/5.10.0 > /Library/Perl/5.10.0/darwin-thread-multi-2level > > /Library/Perl/5.10.0 > /Network/Library/Perl/5.10.0/darwin-thread-multi-2level > > /Network/Library/Perl/5.10.0 /Network/Library/Perl > > /System/Library/Perl/Extras/5.10.0/darwin-thread-multi-2level > > /System/Library/Perl/Extras/5.10.0 . /usr) > > > > at /opt/rt3/bin/../lib/RT.pm line 222. > > > > BEGIN failed--compilation aborted at /opt/rt3/bin/../lib/RT.pm line 222. > > > > Compilation failed in require at /opt/rt3/bin/webmux.pl line 136. > > > > Compilation failed in require at (eval 2) line 1. > > > > Can't load Perl file: /opt/rt3/bin/webmux.pl for server testserver.com:0 > , > > exiting... > > > > I looked at line 222 of /opt/rt3/lib/RT.pm and here is what it says: > > > > use Log::Dispatch 1.6; > > > > But CPAN says my Log::Dispatch version is 2.27. > > > > Can anyone tell me what I need to do? I tried to downgrade Log::Dispatch > but > > I couldn't see any way of doing that with CPAN. When I comment out the > > PerlRequire line ReportTracker says I haven't configured mod_perl or > fastcgi > > properly. > > > > Thanks, > > > > Alex > > > -- > Best regards, Ruslan. > > >
