Hey guys,
I'm wondering if there is a way to limit the number of users who show up
when bulk-updating tickets to only the RT defined users, instead of now
where it shows not only those users, but also everyone who has emailed
in. I know this is used to allow people access to email RT but perhaps
it could store the emails in a transparent database which doesn't show
anywhere but the the sql tables?
Anyone know if this can be done?
--
Kris
Supervisor, Sales & Technical Support
Fibernetics Corporation
605 Boxwood Drive
Cambridge ON, N3E1A5
