On Mon, Jan 03, 2011 at 05:19:56AM -0800, Jonathan Salomon wrote: > > I'd like to ask you for some advice on how to achieve SSO with RT 3.8.2, > so my users won't > have to enter their credentials each time they want to open a ticket > through the web > interface. I see ExternalAuth which I am already using for authentication > against our AD, can > do this but through a cookie. Since we don't have a company portal or > something like that, we > do not have a cookie set already. Therefore ideally I'd like to get the > credentials from the > Windows session. I came across this link > ([1]http://blank.org/memory/output/rt-ad-sso.html) > that seems to do what I want but I see it's a bit dated. Does anyone know > if this is still > relevant and if it's possible to integrate this with ExternalAuth? Are > there any other > approaches?
You're looking for the mod_auth_kerb extension for apache. It will auto-sign users into RT By default, they'll be Unprivileged and will see the RT SelfService UI (go to http://your.rt/SelfService/ to get an idea of what it looks like) which is a very stripped down RT UI that will both let your users create tickets and monitor their resolved and open tickets. -kevin
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