Is [email protected] getting a bounce message from RT? If they are not,
it's most likely not getting that far. I'd look in the mail logs and
make sure your MTA isn't blocking his message for some reason; if you
see the message arriving there and being delivered to RT, you'll need
to look in the RT logs to see what RT is doing with it. But it's
unlikely that RT is blocking a message from a specific domain.
On Jan 10, 2011, at 11:00 AM, [email protected]
wrote:
Sir,
Our RT can not receive email from special domain(for example,
[email protected]), it is okay before.
a. We can sent email to [email protected] via RT web UI(create ticket for
him)
b. But RT can not receive email from [email protected] or he can not
update ticket
c. If we use [email protected] sent email to [email protected], [email protected] can
get reply email from [email protected]
If our RT blocked emails from [email protected]?
Thank you.
--
LiuJia
--
Jon Baker
Systems Administrator
Church on the Move
1003 N 129th E Ave
Tulsa OK 74116
(918) 234-5656
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