On Tue, Jan 11, 2011 at 05:12:58PM -0600, John Alberts wrote: > I would like to change the default string about the content box when > creating a ticket depending on the queue name. The current text is > 'Describe the issue below' and I'd like to change it to be something > more queue specific. I figured I might be able to do this with a > callback, but I'm not sure how to do it. >
You cannot do this with a callback, you have to patch the template share/html/Ticket/Create.html and share/html/SelfService/Create.html if needed.