Re: [rt-users] Autoreply html template returns transaction content as plain text

[Kevin Falcone]

On Tue, Jan 25, 2011 at 08:40:14PM +0200, Johannes Kullberg wrote:
>    We have an autoreply template that includes the ticket information. The 
> reply is all html
>    except the original requestors message that comes out plain text.
> 
>    I suspect the "Transaction->Content()" should be modified but how? I have 
> tried some solutions
>    found on this mailing list but no success.
> 
>    We have these enabled at RT_SiteConfig.pm
> 
>    Set($PreferRichText, yes);

This isn't a valid value for PreferRichText

>    Set($TrustHTMLAttachments, 1);

But neither of those affect outgoing mail anyway.

>    {$Transaction->Content()}

I suspect you want Type => 'text/html' there

-kevin

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