Any help or ideas are greatly appreciated.
Thanks- Lee
I've seen lots of requests for this in the archives but couldn't find
an easy solution. I'm looking for the TicketSQL syntax to only show
tickets where the LastUpdatedBy is not an RT user; i.e., the ticket
has been updated by an external party and therefore needs our attention.
- [rt-users] Filter Tickets on LastUpdatedBy <> Internal... Lee Hughes
- Re: [rt-users] Filter Tickets on LastUpdatedBy <>... Kevin Falcone
