On Mon, Feb 21, 2011 at 04:09:41PM +0100, Nicolas GUIOT wrote: > Hi > > I have a different behaviour on my new RT instance (3.8.8 debian squeeze) > that I didn't have on the old one (3.6.1 tarball) : > > When I solve a ticket, I have the following in the logs : > > > [Mon Feb 21 15:03:22 2011] [info]: > <[email protected]> #28972/314283 - Scrip > 7 On Comment, notify AdminCCs as Admin-comment > (/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:300) > > [Mon Feb 21 15:03:22 2011] [info]: > <[email protected]> #28972/314285 - Scrip 9 > On resolve, notify Owner, requestor, CCs and AdminCCs as comment > (/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:300) > > I did not write any comment, only clicked on "Solve" then "update ticket". > The only reason that could explain this, is that I have a default signature, > so the comment field is not empty : is that the reason it triggers the "Scrip > 7 On Comment, notify AdminCCs as Admin-comment" ?? > > How could I prevent this while keeping my signature ?
Does it happen on 3.8.9? Also, are you using plain text or rich text editor and do you have anything 'interesting' in your signature? -kevin
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