Hi, I am needing to change the name of my RT instance from domain.tld to rt.domain.tld. As I understand it, it's not as easy as just changing the $Organization config variable in RT_SiteConfig.pm. I only found one reference to how to do this, but it refers to 3.6.x (http://requesttracker.wikia.com/wiki/RenameInstance). The information on this page is also not consistent with the issue that I'm experiencing as a result of changing that variable.
My $Organization has always been set to domain.tld while $WebBaseURL has always been rt.domain.tld. $CorrespondAddress and $CommentAddress have been [email protected] and [email protected]. Also, when an auto-reply is generated by RT, it would use domain.tld in both the From: and Reply-To: addresses. I need to change all of this to rt.domain.tld. Changing $Organization does change the auto-reply and Reply-To: addresses accordingly. But it breaks the MyReminders functionality on the Home page. (This is where my situation differs from the wiki link above.) My RT version is 3.8.8. Is there something else that needs to be done in order to make the changes that I described? ~ Tom
