On Sat, Mar 5, 2011 at 6:31 PM, Thomas Smith <[email protected]> wrote: > Hi, > > I am needing to change the name of my RT instance from domain.tld to > rt.domain.tld. As I understand it, it's not as easy as just changing > the $Organization config variable in RT_SiteConfig.pm. I only found > one reference to how to do this, but it refers to 3.6.x > (http://requesttracker.wikia.com/wiki/RenameInstance). The information > on this page is also not consistent with the issue that I'm > experiencing as a result of changing that variable. > > My $Organization has always been set to domain.tld while $WebBaseURL > has always been rt.domain.tld. $CorrespondAddress and $CommentAddress > have been [email protected] and [email protected]. Also, when an > auto-reply is generated by RT, it would use domain.tld in both the > From: and Reply-To: addresses. > > I need to change all of this to rt.domain.tld. Changing $Organization > does change the auto-reply and Reply-To: addresses accordingly. But it > breaks the MyReminders functionality on the Home page. (This is where > my situation differs from the wiki link above.) > > My RT version is 3.8.8. Is there something else that needs to be done > in order to make the changes that I described?
Sorry, two different issues. I'm just trying to change the $Organization variable as described above. I'm NOT trying to changing the site name.
