On Thu, Mar 17, 2011 at 01:51:55PM +0100, Obando, David DE - EV wrote: > Dear all, > > I installed a new system with RT 3.8.8. I'm wondering why I have to > authenticate again after > successful authentication. > > Example: I login to rt RT webinterface and in a second step I click an RT > link in an e-mail to > a new ticket. A new browser tab opens and I have to authenticate again. > > Tested in FF and IE. > Any ideas how I can change setting so authentication is only needed once > per session?
This usually happens when you have different hostnames that alias to RT so the cookies aren't compatible. -kevin
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