Hi, I don't use different hostname. I just tested with clicking the RT links in two "new-ticket-notification"-mails: 1. clicking the first ticketlink and authenticating 2. clicking the second ticketlink and I have to authenticate again
Regard, David -----Ursprüngliche Nachricht----- Von: [email protected] [mailto:[email protected]] Im Auftrag von Kevin Falcone Gesendet: Donnerstag, 17. März 2011 15:30 An: [email protected] Betreff: Re: [rt-users] repetitive browser authentication On Thu, Mar 17, 2011 at 01:51:55PM +0100, Obando, David DE - EV wrote: > Dear all, > > I installed a new system with RT 3.8.8. I'm wondering why I have to > authenticate again after > successful authentication. > > Example: I login to rt RT webinterface and in a second step I click an RT > link in an e-mail to > a new ticket. A new browser tab opens and I have to authenticate again. > > Tested in FF and IE. > Any ideas how I can change setting so authentication is only needed once > per session? This usually happens when you have different hostnames that alias to RT so the cookies aren't compatible. -kevin
