----Original Message---- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Monday, April 11, 2011 8:00 AM To: [email protected] Subject: Re: [rt-users] RT::Authen::ExternalAuth, Possible Configuration Issue?
>> [Fri Apr 8 23:34:13 2011] [debug]: Attempting to use external auth >> service: My_LDAP >> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalA >> ut h.pm:64) >> [Fri Apr 8 23:34:13 2011] [debug]: SSO Failed and no user to test >> with. Nexting > > This implies that the username you typed into the login box isn't > getting to the plugin. > > You did clear the mason cache when you updated the module, right? > > -kevin Hey Kevin, No I did not clear the cache at that time, so I made sure to do so now: [root@xx ~]# rm -fr /opt/rt3/var/mason_data/obj [root@xx ~]# rm -rf /opt/rt3/var/mason_data/* And then restarted httpd services, this goes ok, and once again I get the same message: http://pastebin.com/raw.php?i=kme8CUdk All of the "ExternalAuth" messages listed on the pastebin came up as I opened the browser, with our designated test domain user named "jjdoe". On the pastebin you may also notice that there is a message when httpd services are initializing stating that "RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory" and thereupon Disables PGP support for RT. Could this have something to do with the RT::Authen::ExternalAuth error? [Mon Apr 11 16:30:02 2011] [debug]: RT's GnuPG libraries couldn't successfully read your configured GnuPG home directory (/opt/rt3/var/data/gpg). PGP support has been disabled /opt/rt3/bin/../lib/RT/Config.pm:449) If there is anything else I can try please let me know. Thanks, Eli
