When the apache error_log shows an error stating it can't locate a given .pm file in @INC what are my steps to resolve this?
Specifically, when I insert the line Set(@Plugins,qw(... RT::Extension::ExtractCustomFieldValues)); into my site config, apache won't start up and complains it cannot find the ExtractCustomFieldValues.pm I searched the lists, and some have said the path to the pm is not in the @INC environment variable and to move the .pm to a place that is. In the error it lists the @INC variable, and /opt/rt3/local/lib or /opt/rt3/lib exist in it, so I attempted to move the .pm in question to one of those areas with no luck... Strikes me as odd that I'd have to move this considering I've installed 2 other extensions prior to this one that fired up with out any issues... Anyone give me a few steps to troubleshoot or try out? Thanks! Mike. -- Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: (807) 766-7331 Email: mike.john...@nosm.ca