Verify the database settings in /opt/rt4/etc/RT_SiteConfig.pm are correct. You can probably just copy your old RT_SiteConfig.pm from your rt3 installation.
/Johan -----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Voity, Michael T. Sent: den 6 maj 2011 21:54 To: rt-users@lists.bestpractical.com Subject: [rt-users] 4.0 Upgrade error Hello, I have been following the recent threads on the 4.0 upgrade. It looks as if that the system I run will not fall into the bugs that everyone else has found. I did however get this error when trying to upgrade the database: DBI connect('dbname=rt4;host=localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost' (using password: YES) at /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 Connect Failed Access denied for user 'rt_user'@'localhost' (using password: YES) at /opt/rt4/sbin/../lib/RT.pm line 164 What am i doing wrong? I don't have a DB of "rt4" I do have a user "rt_user" Do I need to edit the "rt-setup-database" file to change things around? my upgrade from 3.8.7 to 3.8.9-> 3.8.10 went just fine months ago.... Please point me in the right direction. Regards, -- Michael T. Voity TelJet Longhaul LLC
