Drop RTFM from @Plugins. On Sat, May 7, 2011 at 12:26 AM, Voity, Michael T. <[email protected]> wrote: > Well I got a little bit farther... > > Now i got this error message... > > [Fri May 6 20:23:39 2011] [crit]: Can't locate RT/FM.pm in @INC (@INC > contains: /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib > /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl > /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl > /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) > at /opt/rt4/sbin/../lib/RT.pm line 652, <STDIN> line 4. > (/opt/rt4/sbin/../lib/RT.pm:340) > Can't locate RT/FM.pm in @INC (@INC contains: > /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib > /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl > /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl > /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) > at /opt/rt4/sbin/../lib/RT.pm line 652, <STDIN> line 4. > > > Now I'm lost... > > On Fri, May 6, 2011 at 4:02 PM, Johan Sjöberg > <[email protected]> wrote: >> Verify the database settings in /opt/rt4/etc/RT_SiteConfig.pm are correct. >> You can probably just copy your old RT_SiteConfig.pm from your rt3 >> installation. >> >> /Johan >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Voity, >> Michael T. >> Sent: den 6 maj 2011 21:54 >> To: [email protected] >> Subject: [rt-users] 4.0 Upgrade error >> >> Hello, >> >> I have been following the recent threads on the 4.0 upgrade. It >> looks as if that the system I run will not fall into the bugs that everyone >> else has found. >> >> I did however get this error when trying to upgrade the database: >> >> DBI connect('dbname=rt4;host=localhost','rt_user',...) failed: Access denied >> for user 'rt_user'@'localhost' (using password: YES) at >> /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 Connect >> Failed Access denied for user 'rt_user'@'localhost' (using >> password: YES) >> at /opt/rt4/sbin/../lib/RT.pm line 164 >> >> What am i doing wrong? >> >> >> I don't have a DB of "rt4" >> I do have a user "rt_user" >> >> Do I need to edit the "rt-setup-database" file to change things around? >> >> my upgrade from 3.8.7 to 3.8.9-> 3.8.10 went just fine months ago.... >> >> Please point me in the right direction. >> >> Regards, >> -- >> Michael T. Voity >> TelJet Longhaul LLC >> > > > > -- > Michael T. Voity > Network Engineer > TelJet Longhaul LLC > 45 Krupp Drive > Williston, VT 05495 > D:(802) 922-9507 > F:(802) 264-3003 > C:(802) 316-9110 > E:[email protected] >
-- Best regards, Ruslan.
