Ok - there's a problem with this solution. If I limit the match to the EmailAddress, ldap data are not imported.
Is the only solution possible that of using two different definition of the ldap, one for auth and one for info?
Cheers, G On 12/05/11 16:27, Giuseppe Sollazzo wrote:
Ah, right. I suppose I need to change 'attr_match_list' => [ 'Name', 'EmailAddress', 'RealName', ], to 'attr_match_list' => [ 'EmailAddress', ], ? Thanks, G On 12/05/11 16:17, Thomas Sibley wrote:On 05/12/2011 11:11 AM, Giuseppe Sollazzo wrote:Hi, I've noticed this behaviour that I'm not sure how to explain. I'm experimenting with our externally facing queue. There seems to be a problem about people with same name creating tickets as external users. I've got this relevant bits of configuration: Set( @Plugins, qw(RT::Authen::ExternalAuth)); Set($ExternalAuthPriority, [ 'My_LDAP' ] ); Set($ExternalInfoPriority, [ 'My_LDAP' ] ); Set($AutoCreateNonExternalUsers, 1);Show us the actual config that matters, please. Your ldap settings for My_LDAP. The likely problem is that you're matching on Realname, which is almost never what you want (as you've found out). Thomas
-- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583
