Could anyone tell me why when I manually set a reminder for a ticket that I own it creates an entirely new ticket? I see the reminder showing up fine but there is a new ticket being generated with the "Subject" line of the reminder. Thanks Kyle Thomas
- [rt-users] New ticket genrated for reminder Kyle Thomas
- Re: [rt-users] New ticket genrated for reminder Kenneth Crocker
- Re: [rt-users] New ticket genrated for reminder Kyle Thomas