On Wed, Jun 15, 2011 at 01:03:05PM -0400, Delarosa, Adalberto wrote: > I am in the mist of moving from RT 3.8.8 to 4.0. I run the update > database script and I get > the following error: > > > > [warning]: DBD::mysql::st execute failed: Duplicate entry '0' for key > 'PRIMARY' at > /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 509, <> > line 1. > (/usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm:509)
This points to some sort of corruption with your PRIMARY KEY on the ACL table. You may want to run the mysql check/repair tools on it. > > > Couldn't load GM record #0 at ./rt-validator line 433 That really reads like you have other corruption in your database. You can run rt-validator in --verbose mode to see what it is doing to find a 0, but it seems it is deeper than the RT level. -kevin
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