Good Morning Alberto, Look at your alias file (/etc/aliases) and execute the command "newaliases".
Att. Diaulas Castro Consultor Linux / Microsoft InterSolution Informática Tel.: (55 11) 3443-1472 www.intersolution.inf.br Oracle Certified Partner 2011/6/24 Alberto Vazquez <[email protected]> > Forgot the attachement. > > Thanks, > > Alberto > > On Fri, Jun 24, 2011 at 2:15 PM, Alberto Vazquez <[email protected]>wrote: > >> Thanks for your reply. Please see below and the attachement. Any other >> ideas? >> >> Thanks again. >> >> Alberto >> >> On Fri, Jun 24, 2011 at 11:15 AM, Diaulas Castro < >> [email protected]> wrote: >> >>> >>> Hello, >>> 1.Look for another RT_SiteConfig.pm >>> inside /etc/request-tracker/RT_SiteConfig.d/ for more config files >>> >> Unable to locate this folder. This is what I found and modified to >> reflect the correct email address. >> >> >> /home/linuxadmin/.cpan/build/RT-Authen-ExternalAuth-0.08-VLp3xw/etc/RT_SiteConfig.pm >> >> /home/linuxadmin/.cpan/build/RT-Authen-ExternalAuth-0.08-l9de9R/etc/RT_SiteConfig.pm >> /home/linuxadmin/RT-Authen-ExternalAuth-0.08/etc/RT_SiteConfig.pm >> /home/linuxadmin/rt-3.8.8/etc/RT_SiteConfig.pm >> /root/.kde/share/apps/RecentDocuments/RT_SiteConfig.pm.desktop >> /root/.kde/share/apps/RecentDocuments/RT_SiteConfig.pm~.desktop >> /use/local/rt/etc/RT_SiteConfig.pm >> /use/local/rt/etc/RT_SiteConfig.pm~ >> /usr/local/rt/etc/RT_SiteConfig.pm >> /usr/local/rt/etc/RT_SiteConfig.pm_bak03232011 >> /usr/local/rt/etc/RT_SiteConfig.pm_bak062311 >> /usr/local/rt/etc/RT_SiteConfig.pm~ >> /usr/local/rt/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.p >> >> 2.Look at Queue config inside RT web interface there is one field for >> "Reply Address". >> >>> See attachment. >>> >>> >>> >>>> Att. >>>> >>> >>> Diaulas Castro >>> Consultor Linux / Microsoft >>> InterSolution Informática >>> Tel.: (55 11) 3443-1472 >>> www.intersolution.inf.br >>> Oracle Certified Partner >>> >>> >>> 2011/6/24 Alberto Vazquez <[email protected]> >>> >>>> Good Morning Guys, >>>> >>>> RT is no longer sending auto replies on-create. Here is what we have >>>> changed on the RT side: >>>> >>>> 1. I have disabled some queues which were are using anymore. >>>> 2. The old queues which are not been used, in Exchange we have removed >>>> the email addresses which were been used in RT. >>>> 3. There is only one active queue left in RT, so far the tickets gets >>>> created but responses (emails) are been sent from RT. >>>> >>>> My suspicion is that I need to updated some kind of config file, which >>>> is using some old information from the queues which are not been used any >>>> longer. I have updated the following files: *RT_SiteConfig.pm and >>>> fetchmail.* >>>> >>>> What am I missing :( >>>> >>>> Your ideas will be greatly appreciated. >>>> >>>> Sincerely, >>>> >>>> -- >>>> Walk in faith! >>>> Alberto Vazquez-Dzul >>>> Email: [email protected] >>>> Mobile: (805) 444-0835 >>>> GVoice: (805) 768-4798 >>>> >>>> >>>> >>>> -------- >>>> 2011 Training: http://bestpractical.com/services/training.html >>>> >>> >>> >> >> >> -- >> Walk in faith! >> Alberto Vazquez-Dzul >> Email: [email protected] >> Mobile: (805) 444-0835 >> GVoice: (805) 768-4798 >> >> > > > -- > Walk in faith! > Alberto Vazquez-Dzul > Email: [email protected] > Mobile: (805) 444-0835 > GVoice: (805) 768-4798 > >
-------- 2011 Training: http://bestpractical.com/services/training.html
